Who We Are
We are an established company with a distinct Vision of empowering customer engagement to drive great business outcomes. We have developed a unique product which reduces time to implement Genesys applications, rapid deployments for green field platform
With over 15 years experience and headquartered in Mettmann, Germany, we provide Next Generation Customer experience platform, which helps in orchestrating customer journey and in building strong relationships.
We continue to develop strong relationships that surpass the expectations of our customers year after year as well as the standards of our competitors.
About Us
60 + Genesys Consultants
Providing Support and Consultation Services from 5-15 + Years.
Value for Money
Diversified Customer Experience and Client specific customized delivery model.
In-House Products/Utilities
Developed a unique product automation tool for Genesys Value added customised tools and in-house products to support specific customer demands.
About Us
20 + Genesys Consultants
Providing Support and Consultation Services from 5-15 + Years.
Value for Money
Diversified Customer Experience and Client specific customized delivery model.
In-House Products/Utilities
Developed a unique product automation tool for Genesys Value added customised tools and in-house products to support specific customer demands.
Our Services
Professional Services
20+ Genesys Consultants and Experienced Project Management Team ready to support faster TTM and Streamline deployment with less risk.
Global Presence
3 Different Delivery Centers located in India, the UK and Germany
Integration and Support Services
Experienced in Rapid Deployment of Full Spectrum Genesys Services and Multi-Vendor Integrations.
End to End Services
Integration, Testing, Migration, Project Management and other Professional Services
Partnerships and CEnd to End Serviceslients
Utilizing learnings from diversified exposure and long client lists.
Since June 2019
Genesys Bronze Partner
Unique Outputs
Help in identifying Business opportunities and delivering tailored recommendations and solutions.
Our Products
OneConnect
OneCG connects to any number of Genesys platforms. It quickly discovers the platforms and provides a view on the number of servers and hosts. With a simple drag and drop function, users can take applications from App section and place it in any server/host.
OneTrack
It will connect to any number of Genesys platforms and start tracking configuration changes happening at Config Server. It tracks all the changes and highlights changes in a user-friendly dashboard. The user can rollback config changes in a single click in case something goes wrong.
OneChange
OneCG is the only application that allows users to make changes in the lower platform. Once these changes are approved they can automatically be deployed into the next platfrom. OneCG tracks all configuration changes and automatically brings them into the change process.
